FAQ: Frequently Asked Questions

A list of frequently asked questions

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10 articles in this collection
Written by Mareike Vogt, Tim, Lana van Mourik and 1 other

Your Bookinglayer account

How to download my Bookinglayer invoice

You can download your invoice via the Plan&Billing Section in your Backoffice

Written by Tim
Updated over a week ago

How to contact the Support Team

Tips for efficient communication with Bookinglayer's support team

Written by Tim
Updated over a week ago

Frequently Asked Questions

The Bookinglayer Frontoffice - an overview

For accommodation-based and package-based businesses

Written by Mareike Vogt
Updated over a week ago

The Customer Portal

Allow your customers to confirm and view their booking itinerary, make payments and update their personal and transfer details

Written by Javier Muñiz
Updated over a week ago

The Booking status - an explanation

Written by Tim
Updated over a week ago

Manual vs. auto confirmation

Decide whether bookings come in as Requests or whether your guests are able to directly pay the deposit or full amount

Written by Mareike Vogt
Updated over a week ago

How to make a booking directly in your Calendar

Backoffice Bookings explained

Written by Lana van Mourik
Updated over a week ago

How to work with multiple locations

Keep a better overview by dividing your locations into multiple calendars and lists

Written by Mareike Vogt
Updated over a week ago

How to configure your packages

Decide when and how your packages can be booked by guests

Written by Mareike Vogt
Updated over a week ago

How to solve a Frontoffice error

The 4 most common configuration mistakes and how to solve them

Written by Tim
Updated over a week ago