FAQ: Frequently Asked Questions

A list of frequently asked questions

Mareike Vogt avatar Tim avatar Lana van Mourik avatar +2
12 articles in this collection
Written by Mareike Vogt, Tim, Lana van Mourik and 2 others
Frequently Asked Questions

How to add items for multiple guests at once

Here's how you can add activities for all guests in one booking at the same time, or add different activities for each guest.
Mareike Vogt avatar
Written by Mareike Vogt
Updated over a week ago

How to search for a booking

Different ways to find any booking in the system
Tamara avatar
Written by Tamara
Updated over a week ago

The Bookinglayer Frontoffice - an overview

For accommodation-based and package-based businesses
Mareike Vogt avatar
Written by Mareike Vogt
Updated over a week ago

The Customer Portal

Allow your customers to confirm and view their booking itinerary, make payments and update their personal and transfer details
Javier Muñiz avatar
Written by Javier Muñiz
Updated over a week ago

The Booking status - an explanation

Tim avatar
Written by Tim
Updated over a week ago

Manual vs. auto confirmation

Decide whether bookings come in as Requests or whether your guests are able to directly pay the deposit or full amount
Mareike Vogt avatar
Written by Mareike Vogt
Updated over a week ago

How to make a booking directly in your Calendar

Backoffice Bookings explained
Lana van Mourik avatar
Written by Lana van Mourik
Updated over a week ago

How to work with multiple locations

Keep a better overview by dividing your locations into multiple calendars and lists
Mareike Vogt avatar
Written by Mareike Vogt
Updated over a week ago

How to configure your packages

Decide when and how your packages can be booked by guests
Mareike Vogt avatar
Written by Mareike Vogt
Updated over a week ago

How to solve a Frontoffice error

The 4 most common configuration mistakes and how to solve them
Tim avatar
Written by Tim
Updated over a week ago