Group 65
Go to Bookinglayer
All Collections
FAQ: Frequently Asked Questions
FAQ: Frequently Asked Questions
A list of frequently asked questions
+2
12 articles in this collection
Written by
Mareike Vogt,
Tim,
Lana van Mourik
and 2 others
Your Bookinglayer account
How to download my Bookinglayer invoice
You can download your invoice via the Plan&Billing Section in your Backoffice
Written by
Tim
Updated over a week ago
How to contact the Support Team
Tips for efficient communication with Bookinglayer's support team
Written by
Tim
Updated over a week ago
Frequently Asked Questions
How to add items for multiple guests at once
Here's how you can add activities for all guests in one booking at the same time, or add different activities for each guest.
Written by
Mareike Vogt
Updated over a week ago
How to search for a booking
Different ways to find any booking in the system
Written by
Tamara
Updated over a week ago
The Bookinglayer Frontoffice - an overview
For accommodation-based and package-based businesses
Written by
Mareike Vogt
Updated over a week ago
The Customer Portal
Allow your customers to confirm and view their booking itinerary, make payments and update their personal and transfer details
Written by
Javier Muñiz
Updated over a week ago
The Booking status - an explanation
Written by
Tim
Updated over a week ago
Manual vs. auto confirmation
Decide whether bookings come in as Requests or whether your guests are able to directly pay the deposit or full amount
Written by
Mareike Vogt
Updated over a week ago
How to make a booking directly in your Calendar
Backoffice Bookings explained
Written by
Lana van Mourik
Updated over a week ago
How to work with multiple locations
Keep a better overview by dividing your locations into multiple calendars and lists
Written by
Mareike Vogt
Updated over a week ago
How to configure your packages
Decide when and how your packages can be booked by guests
Written by
Mareike Vogt
Updated over a week ago
How to solve a Frontoffice error
The 4 most common configuration mistakes and how to solve them
Written by
Tim
Updated over a week ago