This article explains how you can book an activity or service from your Calendar. For situations in which you receive a booking request via any other channel than your Booking Engine and hence manually have to add the reservation to your Backoffice.

This article includes two sections:

  • Booking via the "Create booking" button

  • Booking from the Calendar Grid


Booking via the "Create booking" button

1. Go to Planning > Calendar, and click on "Create booking..."

2. Select the activity or service you would like to book.

3. Add the participants to the booking by creating new guests or enabling the group booking mode and setting the number of participants.

4. Select the number of lessons to book per participant and set the dates and time slot of each lesson.

*Pro tip

To add consecutive lessons, first select the initial date before increasing the quantity. Added lessons will be consecutive from the first set date.

5. Review the booking. You can adjust the dates, time-slot and total price of the activity per participant before continuing. Click on Add another item if you would like to book extra service or activities.

6. Add a booker. You can create a new booker or select one of the existing guests as a booker. First name, last name and email are required at this step. To finish, click on Create booking.

7. Once the booking is created, you can change the status to Pending or Confirmed. This will trigger or schedule active automated emails and Rules.

You can add a note or register a payment. To open the booking, click on the reference number.


Booking from the Calendar Grid

1. Go to Planning > Calendar, find the activity or service you would like to book and click on the desired date and time slot.

2. Continue with the configuration and steps from the previous section (2. to 7.)

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