Before you configure your Booking Engine, make sure you have set up your:

  • Inventory

  • Customer Portal settings

  • General settings

  • Automation

  • Payment methods

In this article, all sub-settings of the Booking Engine are introduced. You will find a link that will redirect you to a more detailed explanation for the most relevant sub-settings.

To access the sub-settings go to Sales > Booking Engine.

Sub-settings explained

1. Layout

In the Layout section, you can create and add widgets for your products, categories, etc. to the Booking Engine's homepage. There are different types of widgets you can add; you will find them explained in this article.

2. Accommodation

Under Accommodation settings, you can define how many accommodation options with the same room type will be displayed on your Booking Engine. Decide also if the accommodation price is visible or not and in which order are the accommodation option displayed. Click here to read more about your options.

3. Agreements

You can set up an agreement and add it to your checkout page. Accepting the agreement could be a mandatory step in order to finish the booking. Find out more about it here.

4. Booking settings

Among others, under Booking Settings, you have the possibility to change how the pax selector will look and which package configuration (per person, per group, or both) is allowed.

5. Chat

You can integrate live chats as, Zopim, Intercom, or Freshchat to offer your customers direct and quick support on their booking from your reservations team. Check this article to learn how to integrate a live chat into your Booking Engine.

6. Code Injection

You can add code that will be injected inside <head> section. Be careful to provide valid HTML tags, as this could potentially break the Booking Engine.

7. Currencies

Here you will find and have the option to enable the currencies. The currencies have to be first already activated in General Settings > Currencies. If you are working with multiple locations and multiple currencies you also have an option to set a fixed currency per certain location.

Take also a look at our Advance Feature currency conversion which will automatically convert prices considering pre-set or daily updated exchange rates.

8. Custom content

Custom content allows you to add extra text boxes to your packages. You can set it on a global level or to a specific package only. Read an article on Custom Content.

9. Custom translations

Your Booking Engine gives you the freedom to change the wording used during the booking process. See this article to discover how to customize the translations.

10. Customer form

Which information would you like to gather from your customer, the person making the booking? Click here to see the possibilities of this sub-setting.

Under the footer, you can add multiple links. For example, links to your social media platforms.

12. Guest form

During the booking flow, the booker will be asked to introduce certain details about the guests. You can decide where in the booking flow you want to put this form, and which info, if any, do you need to have from all of your guests. Learn also how to remove certain fields or add a new one in the article Guest form.

13. Languages

Enable the language options you would like to display. Your default language will be permanently set to "on". Make sure you have added titles and descriptions in every language for your products and widgets.

14. Look & Feel

Upload your company logo in this sub-setting section. The logo will be visible in the header of the booking form. By adding a Logo URL address, the logo will lead your bookers to the added URL address if they will click on it. You can also upload your Favicon here.

This subsetting also allows you to match the final look of your Booking Engine with your website and much more. Click here to get familiar with your possibilities.

15. Meta tags

Meta tags are snippets of text that will describe the Booking Engine's content. The meta tags don’t appear on the Booking Engine itself, but in the Booking Engine's source code. Meta tags are essentially little content descriptors that help tell search engines what page (in this case your booking engine) is about.

For more information click here.

16. Summary

Decide how the prices on your summary page will look like.

17. Thank you page

Set a note for when a guest places a request or when a reservation comes in with a waiting status.

18. Totals

Totals allow you to decide how the accommodation price is considered in the summary box during the booking.

19. Tracking

If you use Facebook or Google advertising, you can insert your pixels here to complete the tracking cycle of your campaigns. This means that users coming through your Facebook and Google ads, then to your website, will also be tracked right through the booking process.

See the articles for information on how to set up Google Analytics pageview tracking:

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