This is an Advanced Feature. If you would like to have it enabled in your account please contact our sales team.

After finishing their booking, your customer can still add activities, services, or items to their booking from their Customer Portal.

To offer your customers Add-ons & upgrades on their Customer Portal, you have to add those products under Package Builder > Cross-Selling items. This means that the upsell products are determined by the package a customer has booked.

1. Add your activities/services/items to the Cross-selling section

Access the Cross-selling items section in the package builder of the package you want to offer add-ons for. Then, add the desired upsell products.

2. It's important to set dependencies:

A safe bet for the add-ons to appear is to make them dependant on a default item in your package. Of course, if an add-on activity should only appear if a certain optional item is chosen, you can also set the dependency like this. Imagine a surfboard rental which only shows for people that decided to add surf guiding to their package.

3. Don't forget to set up Visibility:

In this tab, you can decide if you want to display the Cross-Sell items in the Booking Engine, Customer Portal, or both.

For additional information on Cross-selling, please refer to this article: How to use Cross-selling.

Did this answer your question?