Discount: Percentual or fixed reduction of the price of the booking or specfic item(s) which will can be Automatically applied to the booking.

Coupon: Percentual or fixed reduction of the price of the bookings or specific item(s) which requires the introduction of a Coupon Code to be applied at the Check-out stage of the booking engine flow.

How to add a Discount

1. Go to Sales > Discounts

2. Go to the Discounts tab, then click Add Discount.

3. Complete the fields:

  • Label: Give your discount a name your customers will be able to see when applied.
  • Type: Select whether you will give a percentual discount or a fixed amount.
  • Discount: Set the percentage or fixed amount.
  • Apply discount: Decide whether the discount will be applied automatically when creating a Backoffice or Frontoffice bookings or if you would like to apply it manually from the booking's page in the Backoffice.
  • Apply discodnt once or per valid product: Decide wether the discount will apply to the whole booking or just certain products. If you decide to apply the discount for each valid product found in the booking, make sure to later select these products under the valid products tab
  • Combinational: Decide where this discount can be applied along with other discounts/discounts (combinational = yes) or if you would like to not apply the discount along others (combinational = no) and set a priority to it.
  • Priority = If the discount is non-combinational set a priority for it to apply or not apply depending on if the priority of other applicable discounts/coupons is higher or lower. E.g: a discount with priority 100 will be applied over a different discount with priority 50.
  • Apply to partner bookings: Decide if the discount will be applied or not in case of a partner booking.

4. Click on Save discount.

5. To set conditions for the discount click on edit.

6. You will find a new Conditions tab.

7. Complete the fields:

  • Booking made between: decide the time range when the booking is made for the discount to apply.
  • Check-in made between: decide the rage withing the arrival date of the booking must be for the discount to be applied.
  • Min night(s): Minimum duration in nights (days in case of non-accommodation bookings) the booking must have.
  • Min spend: Minimum booking total value.
  • Min person(s): Minimum number of guests/participants.

8. Click on Save discount.

9. Enable the discount by switching the status to ON.

How to add a Coupon

1. Go to Sales > Discounts

2. Go to the Coupons tab, then click Add Coupon.

3. Complete the fields:

  • Name: Give your coupon a name your customers will be able to see when applied.
  • Coupon code: Set the code your customers will need to enter at check-out to apply the coupon.
  • Max redeems: Set the maximum number of times the coupon can be applied. ***Important note: When the max redeems is set to 0 there will be no limit of redeems.
  • Type: Select whether you will give a percentual coupon or a fixed amount.
  • Discount: Set the percentage or fixed amount the coupon will be worth.
  • Apply discodnt once or per valid product: Decide wether the coupon will apply to the whole booking or just certain products. If you decide to apply the coupon for each valid product found in the booking, make sure to later select these products under the valid products tab.
  • Combinational: Decide where this coupon can be applied along with other coupons/discounts (combinational = yes) or if you would like to not apply the coupon along others (combinational = no) and set a priority to it.
  • Priority = If the coupon is non-combinational set a priority for it to apply or not apply depending on if the priority of other applicable discounts/coupons is higher or lower. E.g: a coupon with priority 100 will be applied over a different coupon with priority 50.
  • Apply to partner bookings: Decide if the coupon will be applied or not in case of a partner booking.

4. Click on Save coupon.

5. To set conditions for the coupon click on edit.

6. You will find a new Conditions tab.

7. Complete the fields:

  • Booking made between: decide the time range when the booking is made for the coupon to apply.
  • Check-in made between: decide the rage withing the arrival date of the booking must be for the coupon to be applied.
  • Min night(s): Minimum duration in nights (days in case of non-accommodation bookings) the booking must have.
  • Min spend: Minimum booking total value.
  • Min person(s): Minimum number of guests/participants.

8. Click on Save discount.

9. Enable the coupon by switching the status to ON.

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Applying a Discount or Coupon via the Backoffice

At the bottom of each booking page in the Backoffice you will find the section Applied discounts and amendements. Here you will see all configured Discounts and Coupons to be applied.

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Discounts for Package Item Rates

You can decide if each item's price is picked from the inventory and applied to the total package price (considering the pricing logic set) or if it will be included at no charge. If you choose the option to "pick from inventory", it is also possible to apply a reduction (apply discount field) to the price taken from the inventory,  that will only apply in this specific package.

This reduction or discount will be automatically deducted from the price points and will not be displayed as a discount in the summary widget.

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