So you've added a package item to your package. Great! The next step is to set when during your guest's stay that package item should be applied.

Imagine that you have:

  • a pickup or dropoff transfer that should only be offered on arrival and departure days; or

  • breakfast and lunch offered on each full day of your guest's stay, but not including arrival and departure days; or

  • a lesson that you only want to offer on the 3rd day and 7th day of your guests stay; or

  • a trip to the local market that can only take place on Sundays, etc...

This is all possible, and much more, by configuring your package items in the Package Builder settings. Open the package and then click on Open Package Builder (on the top right of the screen)

There are three different configuration methods - Standard, Weekday, and Advanced - all of which are explained in more detail below.

Standard Configuration:

You have three options here:

  • Arrival Day: The day your guest arrives

  • Any Normal Day: Any day of your guest's stay except for arrival and departure

  • Departure Day: The day your guest departs

*** Common mistake: Airport Pickup is set as "Any normal day." When a guest stays 5 nights, it will mean that he or she will be charged three times for Airport pickup service.

Weekday Configuration:

Specify a specific day of the week that you want your package item to be offered. In this example, the activity is offered on Monday, Tuesday, Friday, and Sunday.

Advanced Configuration:

Advanced, as the name suggests, is a little more complicated than the other two options. The concept is that you can specify whether an item is applied on the 1st, 2nd, 3rd, 4th, etc day of your guests' stay.

The number of days that you have available to set an item to is set by 'cycle'.

Now the big difference between this configuration method and the other two is that you have the option of repeating the pattern that you set. This can be particularly useful when you have packages that are fixed duration but with duration variants. Take the following example:

You have a package setup with duration variants of 7 days, 14 days, and 21 days. Each week the same activities or services are offered on the same day of your guests' stay. So in the above screenshot, we have a lesson that is set for the 2nd, 4th, and 5th day.

  • If ''Repeat pattern'' is set to Don't Repeat then regardless of how long your guest is booking for, the wine tour is only going to be offered on the 2nd, 4th, and 5th day.

  • If ''Repeat pattern'' is set to Repeat Every 7 Days then if your guest is booking for 14 days then the lesson will be offered on 2nd, 4th, 5th, 9th, 11th, and 12th day. If your guest is booking for 21 days then the lesson will be offered on the 2nd, 4th, 5th, 9th, 11th, 12th, 16th, 18th, and 19th day. 

Unscheduled Configuration:

Allow your customers to book unscheduled items to decide upon arrival.

Unscheduled, as the name suggests, will not allocate the item on a specific date. Customers will be able to select the quantity desired from a drop-down menu.

Possible min. and max. quantities can be set in the configuration table of the package items.

Once booked, the item/s will appear in the booking with the date Unscheduled. To allocate the item to a date click in the item line menu and change the date. Then select the desired date in the frame that will open.

Unscheduled configuration is not functional if the item is part of an Item Group in Package Contents. For more information read The Package Builder.

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