This article explains how you can easily create a booking in your Calendar. This might be useful in situations in which you receive a booking request via any other channel than your Frontoffice and hence manually have to add the reservation to your Backoffice. Think about situations in which you might receive a phone call, an e-mail, or when someone visits your business to ask for availability. 

How do I make a Backoffice Booking?

1. Booking a single room

1. In your Calendar, choose the room you want to book the customer into and click on the desired arrival date.

2. A screen will appear with two main tabs: Accommodation and Package. Now, you are able to choose the desired package or choose accommodation-only if applicable.

3. Select the Pax, the Package, and the Number of nights you want to book. The latter will be filled in automatically in case you selected a package with a fixed number of nights. Please note that the system will only display a list of packages that are available in combination with the accommodation previously selected. Also, it's not possible to select a greater number of pax than the capacity of the selected room.

4. Enter the Booker details, and if desired, the Guest details.

5. The system will fetch the price of the selected package automatically from the Inventory settings.

6. Click on Finish booking.

7. The booking gets booking status Draft. You are now able to review or modify the booking. If all is good, change the status of the booking to pending or confirmed (based on your policy). More about booking statuses here.

2. Booking multiple rooms

1. In your Calendar, select the icon Enable Group Booking Mode

2. Choose the room or rooms you want to book the guests into and click on the desired arrival date for every single bed you want to book. Click Confirm.

3. A screen will appear with two main tabs: Accommodation and Package. Now, you are able to choose the desired package.

4. Select the Package (if applicable), and check-out date. The latter will be filled in automatically in case you selected a package with a fixed number of nights. Please note that the system will only display a list of packages that are available in combination with the accommodation previously selected.

5. Enter the Booker details, and if desired, the Guest details.

6. The system will fetch the price of the selected package automatically from the Inventory settings.

7. Click on Finish booking.

8. The booking gets booking status Draft. You are now able to review or modify the booking. If all is good, change the status of the booking to pending or confirmed (based on your policy). More about booking statuses here.

Did this answer your question?